Summer 2023 Operations
Our office in the Student Services Building will be open Monday through Thursday with our regular business hours of 9am-4:30pm. On Fridays, our staff will operate remotely. Any voicemail messages received on Friday will be returned the next business day. Students can continue to request consultations by either calling our office at 512-471-3825 or by sending an email to utombuds@austin.utexas.edu.
WELCOME
We are here to listen to your concerns in a safe setting about life at the university and confidentially discuss interpersonal difficulties, university policies, university bureaucracy, and conflict resolution techniques. We help you identify options so you can seek resolution. We encourage you to explore our website and make an appointment to meet with one of our staff members.
If you have a concern or question pertaining to your life at the University of Texas at Austin, we encourage you to explore our website and make an appointment to meet with one of our staff members for additional services. The Office of the Student Ombuds is always available as a resource.
COMMON CONCERNS
Have you had a conflict with your professor or advisor? Frustrated about a University policy that is impacting you? Do you feel like you've been spinning your wheels in trying to get something resolved? Consider coming to our office to talk over your situation and see what options are available to you. Check out our Common Concerns page to see a list of some of the issues other students have brought to our office or check out our FAQ page.
Schedule An Appointment
All UT-Austin undergraduates and graduate students, as well as faculty and staff members who work with these groups, can contact the Student Ombuds Office for assistance. We're ready to listen to your concerns and help you come up with a plan of action for moving forward. Students can call our office between 9am-4:30pm, Monday-Friday, to schedule a consultation (virtual or in-person). We can be reached at 512-471-3825. Consultation requests and general inquiries can also be sent via email to utombuds@austin.utexas.edu. Emails and voicemail messages received outside our operating hours will be answered the next business day. Please note that email is not a confidential form of communication for our office.
Campus Carry Disclaimer
Because a significant majority of the Student Services Building (SSB) is devoted to patient care, the entire SSB is exempt from the concealed carry of handguns.