Student Ombuds

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Office of the Student Ombuds

Fall 2021 Announcement:

Effective August 30, 2021, the Office of the University Ombuds for Students will operate under a hybrid model for the fall semester. We will offer in-person and virtual consultations for our visitors. As our office space is limited for social distancing, we want to offer our visitors options for how they access our services. Please see the "Schedule an Appointment" section on this page for instructions to schedule a consultation.

For more information regarding the university’s response to COVID-19 and general updates, please visit: https://protect.utexas.edu.  

 

WELCOME

We are here to listen to your concerns in a safe setting about life at the university and confidentially discuss interpersonal difficulties, university policies, university bureaucracy, and conflict resolution techniques. We help you identify options so you can seek resolution. We encourage you to explore our website and make an appointment to meet with one of our staff members. 

If you have a concern or question pertaining to your life at the University of Texas at Austin, we encourage you to explore our website and make an appointment to meet with one of our staff members for additional services. The Office of the Student Ombuds is always available as a resource.

COMMON CONCERNS

Have you had a conflict with your professor or advisor? Frustrated about a University policy that is impacting you? Do you feel like you've been spinning your wheels in trying to get something resolved? Consider coming to our office to talk over your situation and see what options are available to you. Check out our Common Concerns page to see a list of some of the issues other students have brought to our office or check out our FAQ page.

 

 

Schedule An Appointment

All UT-Austin undergraduates and graduate students, as well as faculty and staff members who work with these groups, can contact the Student Ombuds Office for assistance. We're ready to listen to your concerns and help you come up with a plan of action for moving forward. Beginning August 30, 2021, students can call our office between 9am-4:30pm, Monday-Friday, to schedule a consultation (virtual or in-person). We can be reached at 512-471-3825. A brief email message can also be sent to utombuds@austin.utexas.edu. Emails and voicemail messages received outside our operating hours will be answered the next business day. Please note that email is not a confidential form of communication for our office.

Campus Carry Disclaimer

Because a significant majority of the Student Services Building (SSB) is devoted to patient care, the entire SSB is exempt from the concealed carry of handguns.